Privacy Policy
Your privacy matters to us. We collect only what we need, use it only to serve you better, and never sell or share your personal information with third parties for marketing purposes.
Who We Are
Doodle Monk is an online stationery and lifestyle brand operated by S. Srirama Santhosh, based at No. 9, 16th Cross Street, Besant Nagar, Chennai 600090, Tamil Nadu, India. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at doodlemonk.in or make a purchase from us.
What Information We Collect
When you shop with us
Name and contact number, Email address, Delivery address, Payment method (we do not store card details; they are handled by Razorpay), Order history, and preferences are collected.
When you browse our website
IP address and browser type, Pages visited and time on site, Device type (mobile/desktop), Referring website or search term, and Cookie data (see Cookies section below)
How We Use Your Information
We use the information we collect to process and deliver your orders, send you order confirmation and tracking details, respond to your queries and support requests, improve our website and product offerings, send you marketing communications if you have opted in, and comply with legal obligations under Indian law.
We do not use your data for automated decision-making, and we do not sell your personal information to any third party.
Who We Share Your Data With
We share your information only with partners who help us run our business and fulfil your orders:
- Shipping partners (Shiprocket, Blue Dart, Delhivery) to deliver your order
- Payment processor (Razorpay) to process your payment securely
- Email marketing to send order updates and newsletters (if subscribed)
- Analytics (Google Analytics) to understand how visitors use our website
- Advertising (Meta / Facebook Pixel) — only if you have consented to marketing cookies
Cookies
Our website uses cookies — small text files stored on your device — to remember your preferences, keep items in your cart, and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some website functionality, such as the shopping cart.
We use the following types of cookies: essential cookies (required for the website to work), analytics cookies (Google Analytics — to understand traffic patterns), and marketing cookies (Meta Pixel — for relevant advertising, only with your consent).
Data Retention
We retain your order and account information for up to 3 years for legal, accounting, and customer service purposes. If you subscribe to our email list and later unsubscribe, we remove you from marketing communications within 30 days. You may request deletion of your personal data at any time by writing to us.
Your Rights
Under Indian IT law and applicable data protection guidelines, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent to marketing emails at any time, and request a copy of your data. To exercise any of these rights, write to us at team.doodlemonk@gmail.com.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be available on this page with a revised effective date. We encourage you to review this page periodically.
Contact Us
Privacy queries: team.doodlemonk@gmail.com
Address: No. 9, 16th Cross Street, Besant Nagar, Chennai 600090, Tamil Nadu, India